Privacy Policy

Last updated: May 30, 2025

FraudGuardians ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

1. Information We Collect

1.1 Information You Provide Directly

When you request a report, contact us, or create an account, we may collect:

• Your name and business contact information (email address, phone number)
• Your company name and industry
• Employee names and business email addresses you provide for audit purposes
• Payment information (processed securely through our payment processor; we do not store card numbers)
• Communications you send us, including messages and support requests

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URLs
• Device type and operating system

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our site. These include session cookies necessary for site functionality and analytics cookies that help us understand how visitors use our site. You may disable cookies through your browser settings, though this may limit certain functionality.

2. How We Use Your Information

We use the information we collect to:

• Deliver the exposure audit reports you have requested
• Communicate with you about your order, inquiries, and account
• Process payments and prevent fraud
• Improve our website and services
• Send you service-related notifications and, with your consent, marketing communications
• Comply with applicable legal obligations

Employee Data. The employee names and business email addresses you provide are used solely to conduct your requested audit. We do not use this data for any other purpose, and we do not retain it after your engagement is complete (see Section 5 below).

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers. We may share information with trusted third-party vendors who assist us in operating our website and providing our services (e.g., email delivery, payment processing, cloud storage). These providers are contractually required to protect your information.
• Legal Compliance. We may disclose information if required by law, court order, or government request, or to protect our rights, property, or the safety of others.
• Business Transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted data transmission (TLS/HTTPS), access controls, and secure delivery of reports.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your business contact information for as long as necessary to provide our services and maintain our business relationship. You may request deletion at any time (see Section 7).

Employee Audit Data. Employee names and business email addresses submitted for auditing are retained only for the duration of the engagement plus 30 days (to address any questions about the delivered report), after which they are securely deleted. Report contents are retained for 12 months after delivery to allow you to request re-delivery; after that period they are permanently deleted.

6. Your Choices

Marketing Communications. You may opt out of marketing emails at any time by clicking the unsubscribe link in any such email or by contacting us at privacy@fraudguardians.com.

Cookies. You may control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when they are being sent.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your data
• The right to data portability

To exercise any of these rights, please contact us at privacy@fraudguardians.com. We will respond within 30 days.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@fraudguardians.com
• Mail: FraudGuardians, Privacy Officer, [Address on file]